Personally I have not, but my friend has. He had similar problems and eventually it just stopped reading discs all togther. He sent his console into Nintendo and it was about a two week turnaround. Everything has been all good with his Wii ever since. Don’t think you should have any problems – especially if it’s still under warranty.
not the wii, but i sent my ds for a short. They told me to give them the serial #, and they said that those came out bad so they didnt charge me anything. They fixed it up in one week and the whole thing took 10 days. I really like nintendo’s customer support
I had my Wii not be able to go online after the first firmware update, and sent my system in. I just had them swap it out, though, as I didn’t have an VC games and only a month’s worth of save files, and swapping out is way quicker. If I had to send my system in now, I wouldn’t swap though.
Most likely, they run a few tests, maybe roll back the firmware to see if that clears up the problem, and run whatever diagnostic programs they have. If all else fails, they will transfer all your data to a new Wii and send that one back to you.
I had a good experience, getting my replacement system in 2 days, rather than the 7-10 they quoted for me, and the instructions they sent were quite clear. And this was back in Jan 2007, when Wii fever was even stronger than it is now.
good job. you’re the first person i’ve ever heard of sending their wii in for repairs.
Personally I have not, but my friend has. He had similar problems and eventually it just stopped reading discs all togther. He sent his console into Nintendo and it was about a two week turnaround. Everything has been all good with his Wii ever since. Don’t think you should have any problems – especially if it’s still under warranty.
not the wii, but i sent my ds for a short. They told me to give them the serial #, and they said that those came out bad so they didnt charge me anything. They fixed it up in one week and the whole thing took 10 days. I really like nintendo’s customer support
I had my Wii not be able to go online after the first firmware update, and sent my system in. I just had them swap it out, though, as I didn’t have an VC games and only a month’s worth of save files, and swapping out is way quicker. If I had to send my system in now, I wouldn’t swap though.
Most likely, they run a few tests, maybe roll back the firmware to see if that clears up the problem, and run whatever diagnostic programs they have. If all else fails, they will transfer all your data to a new Wii and send that one back to you.
I had a good experience, getting my replacement system in 2 days, rather than the 7-10 they quoted for me, and the instructions they sent were quite clear. And this was back in Jan 2007, when Wii fever was even stronger than it is now.